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VRS vs VRI: Aren’t They the Same Service?

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Written by  Bethany Jamison, NIC Every industry comes with distinct vernacular! A common misconception specific to the American Sign Language (ASL) Interpreting Community is that the use of Video Remote Interpreting (VRI) is the same as using Video Relay Services (VRS). Although both types of service are provided via a digital platform and use similar equipment, these services are quite different. Let’s take a closer look.            According to the Federal Communication Commission’s (FCC) website, “ VRS, like other forms of Telecommunication Relay Services (TRS) allows persons who are deaf or hard-of-hearing (DHH) to communicate through the telephone system with hearing persons. The VRS caller, using a television or a computer with a video camera device and a broadband (high-speed) Internet connection, contacts a VRS caller, who is a qualified interpreter. They communicate with each other in sign language through a video link. The VRS ca...
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“Why So Many Interpreting Questions?”

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Written by Bethany Jamison, NIC If you have ever requested or received interpreting services, my guess is you have most likely experienced a series of questions. Have you ever wondered, “Why are they asking all of these questions?”  Interpreting environments can vary from performances to business trainings to medical procedures. As you can imagine, each setting has a set of norms and/or rules (both spoken and unspoken), as well as specialized jargon. Preparedness is of the utmost importance in navigating these environments. So why all the questions? Extra-Linguistic Knowledge, or ELK. Let’s define the word extralinguistic. Extra meaning “outside”, and linguistic meaning “language.” Extra-Linguistic Knowledge means any knowledge that is outside of the language itself. Naomi Sheneman, a Certified Deaf Interpreter, states, “ As sign language interpreters in the United States, we know English and American Sign Language. Those two languages make up our linguistic knowledge. Ever...
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Interpreter Quality Assurance

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