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The Wedding Interpreter

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by Douglas Price A bride, a groom, and an interpreter walk into a bar…. Well, in our case, it wasn’t a bar, but a castle! This was no joke. It was the start of our fairytale wedding in Bled Castle. In Slovenia, all legal marriages are conducted in the national language. My wife and I do not speak Slovenian, but we would have our ceremony no other way. We each have roots in countries of the former Yugoslav republic – Slovenia for me, Macedonia for her. Getting married in the language of my heritage was a thrill and an honor. Afterward, we traveled to my wife’s Macedonia for our honeymoon. That trip could have used an interpreter at times, but that’s another story! Common sense would dictate that the bride be the centerpiece of a wedding story. And she certainly was! My princess bride arrived by horse and carriage through the castle’s outer gate, bejeweled and bedecked in brilliant white on an Alpine afternoon. Now suspend that thought for moment. For the purposes of this piece, our fo

LTC Level Customer Service

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by Martin George                As a language service provider, we are in the business of customer service.  That should be a simple concept.  Someone has a need and we as a company meet that need.  But as you know, it is not that simple. After 28 years in the industry, we know how our services work and generally what our customers need.  We still listen and ensure each of the services we offer is right for the intended audience.  However, from time to time, people have a different expectation on what they thought would happen, how fast the process would go, or the linguistic accuracy both semantically and syntactically. That is where the fun begins.  It is always a wonderful experience to work through the process with our clients and see the light bulb turn on.  We want them to have a great experience as much as we do.   For example, when providing a technical translation, our translators can translate 2,000 unique words per day into the target language.   Then it must be proof